School Catalog

Empowering Beauty Professionals of Tomorrow

Healing Hands Institute for Esthetics

Catalog Version 1.0

Director: Candice Drake

Contact Information

Healing Hands Institute for Esthetics

Address: 12777 Forest Hill Blvd, suite 1504 Wellington, FL 33414

Phone: 561-904-1996

Social Media: Instagram @HH_instituteforesthetics

Table of Contents

Welcome Letter

School Overview

Mission & Vision

Accreditation & Licensing

Facilities & Equipment

Admissions Information

Programs Offered

Curriculum Overview

Grading & Evaluation

Attendance & Conduct Policies

Graduation Requirements

Tuition & Fees

Financial Assistance

Refund Policy

Career Opportunities

Student Services

School Calendar

Student Conduct Policy

Appeal Policy

Anti-Hazing Policy

Complaint resolution procedure

Welcome Letter

Dear Future Professional,

Welcome to Healing Hands Institute for Esthetics! We are thrilled to be part of your journey into the exciting and ever-evolving world of esthetics. Our school is dedicated to providing comprehensive education that combines theoretical knowledge with hands-on training, preparing you for a successful career in the beauty and wellness industry.

Sincerely,

Candice Drake

School Director

School Overview

Founded in 2025, Healing Hands Institute for Esthetics provides specialized training in esthetics to students passionate about skincare, wellness, and professional development. Our team of licensed instructors offers personalized instruction in a state-of-the-art learning environment.

Mission & Vision

Mission: Our mission is to train the next generation of elite esthetician’s by combining, high quality instruction, advanced products and techniques with real world experience and a luxury spa setting. We aim to produce graduates who are confident, skilled, and ready to excel in the beauty industry.

Vision: To be a top-tier esthetic school that produces confident, well-trained professionals ready to thrive in the beauty industry.

Accreditation & Licensing

Healing Hands Institute for Esthetics is:

• Licensed by: Florida Licensing Board

Facilities & Equipment’s

Our campus includes:

Fully equipped facial and waxing labs

Modern classrooms with multimedia capabilities

Student lounge and locker area

Client clinic floor for real-world experience

Admissions Information

Requirements:

Must be at least 16 years old

High school diploma, GED, or equivalent

Completed application and enrollment agreement

Government-issued photo ID

How to Apply:

Submit an online or in-person application

Attend an admissions interview

Pay registration fee

Programs Offered

Esthetics Program

Total Hours: 220

Duration: 3 months/ 12 weeks

Schedule Options: Day, Evening Classes

Optional Add-Ons:

Advanced Esthetics

Micro-needling & hydra-facial

Chemical Peels & Microdermabrasion Training

Will be allegeable to take Cosmetology state board exam and receive their cosmetology License as a Facial Specialist

Curriculum Overview

Core subjects include:

Skin Theory & Histology

Sanitation & Infection Control

Facials & Skincare Treatments

Hair Removal Techniques

Makeup Artistry

Client Consultation & Ethics

Business Practices & Marketing

Grading & Evaluation

Students are evaluated through:

Written exams

Practical demonstrations

Attendance and participation

Final written and practical exams

Grading Scale:

A: 90–100%

B: 80–89%

C: 70–79%

D: 60-69%

F: Below 60%

Attendance & Conduct Policies

Students must maintain 80% attendance to remain in good standing.

Tardiness and unexcused absences may affect progress.

Professional behavior and dress are expected at all times.

Graduation Requirements

To graduate, students must:

Complete all required hours 220 hours

Pass all written and practical exams

Satisfy all financial obligations

Maintain satisfactory academic and attendance records

Tuition & Fees

Example Breakdown:

Non-refundable Deposit $500

Tuition: $7,500

Registration Fee: $100

Books & Supplies & Kit: $900

Total: $8,500

Advanced modality tuition

Non-refundable Deposit $1,000

Tuition: $11,500

Registration Fee: $100

Books & Supplies & Kit: $900

Total: $12,500

( will receive rejuvapen, chemical peel certificate, dermaplaning)

Financial

Deposit Due at Enrollment: $500

Remaining tuition is due according to the payment plan outlined below:

(Select one)

Full Payment at Orientation

Monthly Installments

Financing Agreement (through third-party provider)

All tuition must be paid in full before graduation unless otherwise agreed in writing.

Refund Policy

Students may cancel this agreement within 3 business days of signing for a full refund (excluding registration fee).

After classes begin, refunds are prorated based on hours completed, less nonrefundable fees.

Withdrawal or dismissal after completing 60% of the program results in no refund.

Refunds will be issued within 30 days of written notice of withdrawal.

Career Opportunities

Graduates may pursue roles such as:

Licensed Esthetician

Spa or Salon Technician

Skincare Consultant

Makeup Artist

Medspa Assistant

Esthetics Instructor (with additional training)

Student Services

1. Academic Support Services

Tutoring & Remediation: One-on-one or small-group sessions in theory and practical subjects.

Progress Monitoring: Monthly academic progress reviews and individual check-ins with instructors.

State Board Exam Preparation: Practice written and practical exams, mock boards, and test strategies.

2. Advising & Mentorship

Student Success Advising: Guidance on attendance, goal setting, time management, and overcoming barriers.

Mentor Matching: New students may be paired with peer or alumni mentors for added support during their first term.

3. Financial Aid & Payment Support

Financial Aid Counseling: Assistance with FAFSA applications, scholarships (if applicable), and budgeting tips.

Flexible Payment Plans: In-house payment arrangements and tuition planning sessions.

4. Wellness & Personal Support

Mental Health Resources: Referrals to local counselors, crisis lines, or support groups.

Wellness Workshops: Sessions on stress management, healthy habits, and emotional self-care.

Student Wellness Days: Scheduled breaks or light activities to promote balance and reduce burnout.

5. Technology & Learning Tools

Student Portal Access: Online access to grades, attendance records, and course updates.

Digital Learning Materials: Supplementary videos, study guides, and practice quizzes.

Wi-Fi & Computer Access: Free use of campus Wi-Fi and learning stations.

6. Career & Job Placement Services

Resume & Cover Letter Assistance

Interview Coaching & Mock Interviews

Job Board Access: Listings of spa, salon, and freelance esthetics opportunities.

Career Day Events: Networking opportunities with local employers and alumni panels.

7. Student Life & Community

Welcome Orientation: Overview of program structure, school policies, and community expectations.

Monthly Student Recognition: “Student of the Month” and attendance awards.

Student Events: Themed spa nights, community service opportunities, and holiday celebrations.

Graduation Ceremony: Formal celebration at program completion with certificates and photos.

8. Disability Services

Reasonable Accommodations: Provided to students with documented disabilities in accordance with ADA.

Confidential Support: Students work with administration to develop personalized learning plans if needed.

9. Complaint Resolution & Student Advocacy

Open-Door Policy: Students can speak freely with administration about concerns.

Formal Grievance Process: Outlined in the student handbook to address issues respectfully and fairly.

School Calendar

Academic Calendar – 220-Hour Program

Program Length: 90 Days (Approx. 13 Weeks)

Total Hours: 220 clock hours

Schedule: 5 days per week (e.g., Monday, Tuesday, Wednesday, Thursday, Friday)

Daily Hours: 5.5 hours/day (e.g., 9:00 AM – 12:00 PM)

Weekly Hours: ~20 hrs

Program Start Date: Wednesday, October 1, 2025

Graduation Date: Monday, December 30, 2025

Term Schedule & Focus Areas

Week 1 – Oct 1 – Oct 4: Orientation, Sanitation, Intro to Esthetics

Week 2 – Oct 6 – Oct 10: Skin Structure, Disorders, and Analysis

Week 3 – Oct 13 – Oct 17: Basic Facials & Product Knowledge

Week 4 – Oct 20 – Oct 24: Masques, Exfoliation, Massage Techniques

Week 5 – Oct 27 – Oct 31: Hair Removal (Waxing, Tweezing), Eyebrow Shaping

Week 6 – Nov 3 – Nov 7: Makeup Application, Color Theory

Week 7 – Nov 10 – Nov 14: Equipment Use (Steamers, High-Frequency)

Week 8 – Nov 17 – Nov 21: Business Practices, Client Consultations, Spa Ethics

Week 9 – Nov 24 – Nov 26 (short week): State Board Theory Review

Week 10 – Dec 1 – Dec 5: State Board Practical Review & Mock Testing

Week 11 – Dec 8 – Dec 12: One-on-One Skill Evaluation, Portfolio Submission

Week 12 – Dec 15 – Dec 19: Final Skills Check & Completion Review

Week 13 – Dec 22 – Dec 30 (Holiday week, flexible hours): Final Mock Exam, Exit Interview, Graduation

Note: The school will be closed on Thanksgiving (Nov 27–28) and Christmas (Dec 25). Makeup hours will be scheduled the week of Dec 22 if needed.

Term Structure (For 220-Hour Program)

Length per Term: 90 days (~13 weeks)

Clock Hours per Term: 220

Number of Terms per Year (for 220-hr model): 4 terms annually

Class Days per Week: 3 (Mon/Wed/Fri)

Hours per Week: ~16.5 hours

Quarterly Schedule Example – 220-Hour Program

Fall Quarter – Fall Term 1 – October 1, 2025 – December 30, 2025

Winter Quarter – Winter Term 2 – January 13, 2026 – April 10, 2026

Spring Quarter – Spring Term 3 – April 21, 2026 – July 18, 2026

Summer Quarter – Summer Term 4

Each 220-hour term runs independently with new student enrollment available each quarter.

Semester Comparison (For Reference Only)

If aligning with traditional academic calendars:

1 Semester = 2 Terms of 220 hours (or 1 full 600-hour program)

The Basic Esthetics Program (220 hrs) would fit within 2 semesters (e.g., Fall + Spring)

Key Benefits of Term-Based Format

Rolling admissions every 3 months

Flexibility for part-time students

Allows easy integration of refresher, advanced, and short courses

Matches licensing board tracking based on clock hours per term

pursuant to Rule 6E- 2.004(11)(b)2.f., F.A.C:

Licensed by the Commission for Independent Education, Florida Department of Education. Additional information regarding this institution may be obtained by contacting the Commission at 325 West Gaines Street, Suite 1414, Tallahassee, FL 32399-0400, toll-free telephone number (888) 224-6684.

Employee chart:

Candice Drake – Director – Completed Training

Julianna Gillardo – Head Instructor – Completed Training

Kimberly Lopez – Head of Admissions – Completed Training

Student Conduct Policy

The Healing Hands Institute for Esthetics is committed to fostering a learning environment built on professionalism, respect, safety, and ethical behavior. Students are expected to maintain high standards of conduct that reflect the values of the esthetics profession.

Code of Conduct Expectations

All students are expected to:

Adhere to state regulations, school policies, and professional standards.

Demonstrate respect toward fellow students, instructors, staff, and clients.

Maintain cleanliness, hygiene, and grooming standards appropriate to the profession.

Follow safety and sanitation protocols at all times.

Attend classes punctually and regularly.

Use appropriate language and behavior in all school and clinic areas.

Handle school equipment, tools, and supplies with care.

Dress according to the school’s uniform and appearance code.

Prohibited Conduct

Violations of the code of conduct may include but are not limited to:

Disruptive behavior in class or on campus

Harassment, bullying, or threatening behavior toward others

Dishonesty, including cheating on exams or falsifying documents

Theft or vandalism of school or personal property

Use or possession of drugs, alcohol, or weapons on campus

Insubordination toward faculty or staff

Excessive absenteeism or tardiness without valid documentation

Unprofessional behavior in the student clinic, including refusal to serve clients

Noncompliance with health and sanitation standards

Disciplinary Process

Verbal Warning – For minor first-time violations

Written Warning – Issued for continued or more serious offenses

Probation – Student is formally monitored for a defined period

Suspension – Temporary removal from class pending investigation

Dismissal – Permanent removal from the program for major or repeated violations

Documentation of each step is maintained in the student’s record. In cases of severe misconduct, steps may be skipped, and immediate dismissal may occur.

Conditions for Immediate Dismissal

Students may be immediately dismissed from the program for:

Violence or threats of violence

Possession or use of illegal substances on school property

Theft, fraud, or intentional damage to school property

Sexual harassment or physical assault

Repeated violations of safety or sanitation regulations

Cheating or forging documents (e.g., clock hours, tests)

Appeals Process

Students dismissed for conduct violations may submit a written appeal within 5 business days of dismissal. The appeal will be reviewed by the School Director or Disciplinary Committee, and a decision will be rendered within 10 days.

Acknowledgment

All students must sign a Code of Conduct Agreement at orientation confirming they have read and understood the policy.

Appeal Policy

Eligible for Appeal

Students may file an appeal for:

Academic decisions (e.g., failing grade, program dismissal for unsatisfactory progress)

Disciplinary actions (e.g., probation, suspension, or dismissal for conduct violations)

Denial of reentry or reinstatement requests

Step-by-Step Appeal Process

Step 1: Informal Resolution (Recommended First Step)

Students are encouraged to speak directly with the instructor or staff member involved to seek clarification or resolution.

If the issue is not resolved, the student may proceed with a formal appeal.

Step 2: Submit Written Appeal

Submit a written appeal letter within 5 business days of the action taken.

The letter must include:

Student’s full name and ID

Date of the decision or action being appealed

Reason for the appeal

Any supporting documentation or evidence (e.g., grade records, medical notes)

Submit to: School Director or Student Services Office

Step 3: Administrative Review

The appeal is reviewed by the Appeals Committee (usually composed of the School Director, a senior instructor, and an academic advisor).

The committee may request a meeting with the student to gather more information.

A final decision will be made within 10 business days of receiving the appeal.

Notification of Outcome

Students will receive a written decision stating:

The outcome (approved, denied, or modified)

The reasoning behind the decision

Any next steps or requirements

Final Decision

The decision of the Appeals Committee is considered final. No further internal appeals will be granted unless new evidence emerges that significantly changes the case.

Recordkeeping

All appeals and related documentation will be placed in the student’s academic file.

Anti-Hazing Policy

Purpose

The Healing Hands Institute for Esthetics is committed to maintaining a positive and professional educational environment free from any form of hazing, intimidation, or initiation practices that compromise the safety, dignity, or well-being of students.

Definition of Hazing

Hazing is defined as any action, situation, or behavior—whether on or off campus—that:

Harms, humiliates, intimidates, coerces, or endangers a student,

Is required as a condition for admission, membership, or participation in a group, activity, or program,

Is intentional, reckless, or forced—even if a student voluntarily participates.

Hazing may include, but is not limited to:

Verbal abuse, harassment, or threats

Forced or coerced physical activity

Sleep deprivation

Humiliating or degrading tasks

Unwanted servitude

Forced consumption of food, drink, substances, or materials

Interference with academic efforts

Zero-Tolerance Policy

The Healing Hands Institute enforces a zero-tolerance policy on hazing. Hazing is strictly prohibited, regardless of consent or group tradition.

Consequences for Hazing

Any student or group found to have engaged in hazing will face immediate disciplinary action, which may include:

Formal warning or written reprimand

Suspension from classes or campus activities

Dismissal from the institution

Referral to local law enforcement, if applicable

Reporting Hazing

Students, staff, or instructors who witness or experience hazing are strongly encouraged to report it immediately.

Reports can be made to:

School Director

Student Services Office

Anonymous Tip Line (if applicable)

All reports will be investigated confidentially and promptly, with protection against retaliation for anyone who comes forward.

Education & Prevention

During orientation and throughout the program, students will be educated on:

The school’s Anti-Hazing Policy

How to recognize and report hazing

The importance of professional conduct and mutual respect

All students must sign an acknowledgment form confirming their understanding and agreement to comply with this policy.

Complaint Resolution Procedure

Purpose

To ensure all students have access to a fair, respectful, and timely process for addressing complaints related to instruction, staff conduct, services, facilities, or institutional policies.

Step-by-Step Complaint Procedure

Step 1: Informal Resolution (Recommended First Step)

Students are encouraged to first attempt to resolve concerns directly by speaking with the instructor, staff member, or department involved.

If the issue is not resolved, or the student is uncomfortable addressing it directly, they may proceed with a formal complaint.

Step 2: Submit a Formal Written Complaint

The student must complete and submit a Complaint Form (available in the Student Services Office or via the student portal).

The written complaint should include:

Student’s name and contact information

Date and nature of the complaint

Names of individuals involved

Any relevant documentation or evidence

A description of any previous attempts to resolve the issue

Submit to: Student Services Office or School Director

Step 3: Review & Investigation

The complaint is reviewed by the School Director or an assigned Complaint Review Panel (if necessary).

A formal investigation will begin within 5 business days of receiving the complaint.

This may include interviews, review of records, or meetings with involved parties.

Step 4: Response & Resolution

A written response and decision will be issued within 10 business days of initiating the investigation.

The outcome may include corrective actions, mediation, policy clarification, or disciplinary measures (if appropriate).

If the complaint is upheld, the institution will take steps to remedy the issue promptly.

Appeal Process

If the student is not satisfied with the resolution, they may submit a written appeal within 5 business days of receiving the decision.

Appeals are reviewed by the School Director (if not already involved) or an appointed neutral administrator.

A final written decision will be provided within 10 business days of receiving the appeal. This decision is final.

Confidentiality & Non-Retaliation

All complaints and investigations are handled confidentially to the extent possible.

Retaliation against any student who files a complaint in good faith is strictly prohibited and will result in disciplinary action.

Recordkeeping

All formal complaints, resolutions, and appeals are documented and stored in the student’s record and the school’s administrative files.